All orders are processed within 3 to 7 business days. Orders are not processed or shipped on weekends or holidays.
Once your order has shipped, you will receive a confirmation email with tracking information. All orders ship from Livonia, Michigan.
We currently ship within the United States only. Shipping costs are calculated at checkout based on your location and order weight. Free shipping may be offered on qualifying orders during promotional periods.
Please ensure your shipping address is correct before completing your order. New Transition Skincare is not responsible for packages delivered to incorrect addresses provided at checkout.
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date at newtransition4u@gmail.com so we can work toward a resolution.
Return shipping address:
P.O. Box 174
UPS Store
29203 Plymouth Road
Livonia, MI